Privacy Policy

1. Information We Collect

We collect minimal information necessary to provide the Service:

• Email address — used to deliver your credentials and send service notifications
• Payment information — processed by third-party payment providers; we do not store credit card numbers or bank details
• Device information — MAC address or device type, used for service compatibility

We do not collect browsing history, viewing habits, location data, or any personally identifiable information beyond what is listed above.

2. How We Use Your Information

Your information is used exclusively to:

• Create and manage your account
• Deliver login credentials and service updates
• Process payments and issue refunds
• Provide customer support
• Send subscription expiry reminders (3 days before expiration)

We do not use your information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted connections (HTTPS/SSL) for all communications
• Secure server infrastructure with regular security audits
• Access to customer data restricted to authorized support personnel
• Payment processing handled by PCI-compliant third-party providers

4. Third-Party Services

We use third-party services for payment processing (PayPal, Stripe, cryptocurrency processors). These services have their own privacy policies governing how they handle your payment information. We recommend reviewing their policies. We do not have access to your full payment details — only transaction confirmation.

5. Cookies and Tracking

Our website may use essential cookies for basic functionality (such as remembering your session). We do not use tracking cookies, analytics services, or advertising pixels. Your viewing activity within the IPTV service is not monitored or recorded.

6. Data Retention

We retain your account information for the duration of your active subscription plus 30 days. After this period, your data is permanently deleted from our systems. You may request immediate deletion of your data at any time by contacting support.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to processing of your information
• Receive your data in a portable format

To exercise any of these rights, contact us through our support page.

8. Children's Privacy

The Service is not directed at children under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email to active subscribers.

10. Contact

For privacy-related questions or requests, contact us through our support page.