Frequently asked questions

Select any plan and choose the trial option at checkout. You get full access to every channel and feature for 24 hours. No credit card required. If you're satisfied, upgrade to a paid plan and receive new permanent credentials immediately.

Smart TVs (Samsung, LG), Android TV, Amazon Fire Stick, Apple TV, iPhones, iPads, Android phones and tablets, Windows PCs, Macs, MAG boxes, Formuler, Enigma2, and any app that supports Xtream Codes or M3U playlists, including TiviMate and VLC. See our full device list with setup guides.

Instant. Your credentials are sent to your email automatically after payment. Most customers are watching within five minutes of ordering. If you need help with setup, our support team is available 24/7.

You can install the app on as many devices as you like. The limit is concurrent streams: 1-month plans include 1 connection, 6-month and 12-month plans include 2 simultaneous connections. Need more? Contact support for multi-connection packages.

Visa, Mastercard, PayPal, cryptocurrency (Bitcoin, Ethereum, USDT), and bank transfer. All transactions are processed through secure payment gateways. We never store your payment details on our servers.

We offer a money-back guarantee within the first 7 days of any paid plan. Contact support, and we'll process your refund — no questions, no friction. See our full refund policy for details.

For standard definition, 5 Mbps is sufficient. For Full HD, we recommend at least 15 Mbps. For 4K Ultra HD, 25 Mbps or higher is recommended. A wired ethernet connection delivers the most stable experience, but strong Wi-Fi works well too.

A VPN is not required to use our service, but we recommend one for added privacy and to avoid potential ISP throttling. Any reputable VPN service will work. We can recommend options if you contact support.

Many channels include catch-up TV (up to 7 days of past programming through the EPG). Recording functionality depends on your IPTV player app — TiviMate, for example, supports local recording to your device's storage.

Your access stops at the end of your subscription period. We send a reminder email 3 days before expiry. To continue, simply purchase a new plan — your credentials stay the same. There's no automatic renewal or surprise charges.

Yes. When your current plan expires, you can choose any plan for your next period. If you want to upgrade mid-subscription (for example, to add more connections), contact support and we'll arrange it with a prorated credit.

Channel lists update automatically when you restart your IPTV app. We add new channels weekly and perform server maintenance monthly. If a specific channel is missing, contact support — we can often add it within 24 hours.